Frequently Asked Questions
Everything you need to know about your MCoBeauty experience.
Are MCoBeauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We are PETA-certified and do not test our products or ingredients on animals.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer returns on items that are unopened and in their original packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on used cosmetics.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery times vary by country and will be calculated at checkout.
Are your products vegan?
While many of our products are vegan, some may contain ingredients like beeswax or lanolin. Please check the 'Ingredients' tab on individual product pages for specific details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Afterpay and Klarna to make your shopping experience seamless.